Question: I am unable to open it to empty the bin. I have emptied it before. The manual doesn't address this. Can anyone help?
Answer: You need to lift up the bin a little to help release it so you can empty bin. When you put it back in place it the reverse process . Bin needs to in place for shredder to operate. Hope this can help you.
Question: Will I be able to just shred the junk mail without having to open it up? Particulary those free adress labels.
Answer: This machine shreds only paper, Credit Cards, CDs/DVDs. The shredding of any other materials may result with serious damages. Please DO NOT shred credit cards, CDs/DVDs and paper at the same time. Also you should not shred soft objects such as foil, paper towels, toilet paper or fabrics. Nor paper with self‐adhesive tape should be placed into the shredder. Those materials wrap around and jam the blades.
Question: Does this shredder have a cooling fan?
Answer: Yes, it has a cooling system and will really run for an hour without over-heating.